Frequently Asked Questions
Prepared by the Education and Communication Steering Committee for the South Transfer Center.
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What HCA hospitals will the South Transfer Center support?
Are there other HCA Transfer Centers?
Where is the South Transfer Center located?
What is the organizational structure of the South Transfer Center?
Are all patient transfers handled by the South Transfer Center?
What type of reports can we expect to get from the Transfer Center?
Does the Transfer Center have a medical director?
What is the staff makeup at the South Transfer Center?
How will the Transfer Center know which physicians are on call?
Can physicians call the South Transfer Center for a transfer directly?
How does case management fit into the Transfer Center process?
Will the Transfer Center agents have access to facility preference info?
What happens when an on-call physician doesn't want to see or take a patient?
Will trauma patients be transferred across county lines?
Who arranges the transportation for the non HCA facilities?
Will patients be transferred to non-HCA facilities if they are the nearest?
Are there any service lines that will not be governed by the TC?
Are transfer conversations recorded? Is audio documented in patient record?
What about burn transfers?
What about Miami Children’s or other high specialty needs?
How was the rollout or “go live” schedule determined?
Will behavioral health transfers be managed by the Transfer Center?
What if CT scans are down? Will Transfer Center handle the redirection?
Are surgery centers included in the Transfer Center?